Company

In Supportable, a Company represents the organization or entity which holds the Supportable account. It is the highest-level subscriber. A Supportable account only ever contains a single Company record, and this Company is parent to one or more Sub-Entities.

You can obtain details about your Company by using the Company endpoint.

Sample Request #

HeadersAuthorization = Bearer [token]
ParametersNone
BodyNone

Path #

GET https://connect.supportableapp.com/api/company

Sample Response JSON #

Status: 200

{
  "id": "63119fd1c42741794219e7bb",
  "name": "Doing Business LLC",
  "shortName": "DOBIS",
  "dba": "DB",
  "website": "www.dobis.com",
  "address": {
    "address1": "Innovation Drive",
    "address2": null,
    "city": "Oak Park",
    "state": {
      "_id": "IL",
      "name": "Illinois"
    },
    "zip": "60301",
    "county": null
  },
  "contacts": [
    {
      "_id": "1",
      "name": "Joe John Jenson",
      "email": "jjj@dobis.com",
      "phone": "1234567895",
      "isPrimary": true
    }
  ]
}

Notes on Values #

Attribute Data Type Description
id string The unique identifier for the Company record.
status boolean Indicates whether the Company is current active in Supportable.
name string The full legal name of the Company.
shortName string The shortened name of the Company, used in some areas of the application to conserve space.
dba string “Doing business as,” the name under which the company does business, if different from the legal name of the company.
website string The URL for the Company’s official website.
address object The Company’s primary address.
address.address1 string The first line of the Company’s address.
address.address2 string The second line of the Company’s address.
address.city string The city component of the Company’s address.
address.state object The state component of the Company’s address.
address.state.id string The 2-letter state code.
address.state.name string The full name of the state.
address.zip string The full 9-digit ZIP code (12345-0123) component of the Company’s address.
address.county string The county component of the Company’s address.
contacts array of objects The contacts through which representatives of Supportable may reach the Company.
contacts.id string The unique identifier for the Company contact.
contacts.name string The name of the contact.
contacts.email string The contact’s email address.
contacts.phone string The primary phone number for the contact.
contacts.isPrimary boolean Whether this is the primary contact for the Company.
(Note: A Company may have only one primary contact at a time).