Authentication

HTTP Bearer Token is used (access token passed in via HTTP Authorization header).

Base URL:

https://connect.supportableapp.com/api/

Get Token #

Systems accessing the Supportable Data Export API will receive an API token that expires in 24 hours.
Each account accessing the Supportable Data Export API will have to provide a valid companyName and a valid companySecret in the headers of the request to receive a token.

Tokens can be passed into the API using bearer token authentication – each HTTP request includes an Authorization header that looks like this: Authorization: bearer [token]

Example #

Sample Request #

GET https://connect.supportableapp.com/api/token
    -H "companyName: DOBISResidential"
    -H "companySecret: YHstUk8lOXQgNHEqXGJ5YCx6U146L3xoL
jJpZklYZkFTYjs7Ml9DU0ZMYCp1d2s8bl1ISzRdVH50aFRRPnB9ZG9OTg"

Sample Response JSON #

{
    "accessToken": "eyJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLz
A0L3htbGRzaWctbW9yZSNobWFjLXNoYTUxMiIsInR5cCI6IkpXVCJ9.eyJleHA
iOjE2OTQ2MzA3MzAsImlzcyI6InN1cHBvcnRhYmxlRXh0ZXJuYWxBcGkiLCJhd
WQiOiJPcHRpb25zTWlubmVzb3RhIn0.lwpxENTp86VqQSz2lXDhSDeTZqgheDy
8CcCz9hXeSaQNfg6wc3RHOpCRRctPOYZ-NoPq2BQBBoqW7En4lKgmDQ"
}